Login

STUDENT COMPLAINTS – ABA STANDARD 510

As an ABA-accredited law school, New England Law | Boston (the “law school”) is subject to the ABA Standards for Approval of Law Schools. The ABA Standards may be found at: http://www.americanbar.org/groups/legal_education/resources/standards.html

(a) Filing a Formal Complaint

Pursuant to ABA Standard 510, any student at the law school who wishes to bring a formal complaint to the administration of the law school “of a significant problem that directly implicates New England Law | Boston’s program of legal education and its compliance with the ABA Standards” shall do the following:

  1. Submit the complaint in writing to an Associate Dean or the Director of Student Services (the “Administrator”). The complaint may be submitted by email, U.S. mail, hand delivery, or fax.
  2. Include specific details, including:
    • The appropriate ABA Standard at issue
    • A detailed description of the behavior, program, process, or other matter that is the subject of the complaint
    • An explanation of how the matter implicates the law school’s program of legal education and its compliance with a specific ABA Standard(s)
  3. Provide contact information, including:
    • Name
    • Official law school email address
    • Street address

(b) Complaint Review Process

When an Administrator receives a student complaint that complies with the above requirements, the following procedures shall be followed:

  1. Acknowledgment of Complaint
    The Administrator will acknowledge receipt within three (3) business days. Acknowledgment may be made by email, U.S. mail, or hand delivery.
  2. Response Timeline
    Within two (2) weeks of acknowledgment, the Administrator will either meet with the complaining student or respond to the complaint in writing. The student will receive either a substantive response or information regarding steps being taken to address or investigate the complaint.
  3. Appeals Process
    Appeals may be submitted to the Dean. The Dean’s decision is final.
  4. Recordkeeping
    A copy of the complaint and a summary of the process and resolution will be maintained in the Office of the Dean for at least the duration of the most recent accreditation period.

(c) Title IX Coordinator

The designated Title IX Coordinator is:

Beth Simon
Director of Student Services

Address: 46 Church Street, Boston

Phone: (617) 422-7401

Email: bsimon@nesl.edu